Relief Retail Security Officer

Better places, thriving communities.

Location:

B&Q Cardiff Gate

Position:
Relief Security Officer

Pay: £12.91 per hour

Shifts:

Covering annual leave and sickness

• Generous Staff Discount: 20% (subject to qualifying period)
• Free SIA License Renewal
• Competitive Holiday Entitlement
• Pension Scheme
• Personal Learning Hub & Additional Training
• 24/7 Virtual GP & Healthcare Benefits
• Cycle to Work Scheme
• Full Uniform Provided
• Exclusive Discounts with Selected Companies
• Company Share Scheme (SIP & SAYE)
• Overtime Available

Mitie has an exciting opportunity for a Retail Security Officer at our B&Q retail store. Enjoy discounted benefits and gain high‑quality experience within the security industry. Full training and a quality induction will be provided.

• Act as a visual deterrent on the shop floor
• Safely detain offenders following H&S training
• Utilize store security systems, including CCTV and EAS gates
• Collaborate with covert security operatives
• Investigate losses and support inquiries about known offenders
• Complete accurate incident reports and company documentation
• Report crime incidents using a company‑provided tablet
• Conduct routine patrols to ensure customer safety
• Record patrols in daily activity sheets
• Provide security updates during store briefings
• Conduct shift handovers to ensure service continuity
• Maintain a safe and secure environment for all

• Door Supervision or Security Guarding License
• Five‑year checkable employment history or documentary evidence of any period of unemployment, self‑employment, or education

• Previous experience in a retail security role

Mitie's flexible benefits scheme is designed to suit your lifestyle. Access high street discounts, financial wellbeing assistance, and more through our platforms. With over 68,000 employees, Mitie is the UK's leading facilities management and professional services company, committed to the growth and development of our team members.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well‑known retailers, gyms and more through our MiDeals platform. And we have a cycle‑to‑work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Apply now to become part of our dedicated team at Mitie and take advantage of our extensive benefits and career development opportunities!