Relief Security Officer

Pay - £14.50 per hour.

• Up-to-date with using a smartphone and basic desktop PC work.
• Must hold a driver's licence and have an own vehicle.
• Must be able to obtain SC clearance.
• DS licence preferable.
• CCTV licence also preferable.
• Flexible for days, nights and weekends.

• Protect customers' property, people and assets by providing security services in direct accordance with the site's published Assignment Instructions (AI's) and any subsequent changes.
• Deliver results that meet or exceed the Key Performance Indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• Undertake additional training to ensure continuous self‑development.

• Ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, familiarize oneself with any changes, and suggest additional amendments that will improve or enhance the current level of service.
• Comply with Industry and Statutory Legislation (obtain a front‑line licence in either Security Guarding or Door Supervision), which must be worn at all times while carrying out duties. The Customer also requires a CCTV PSS SIA Licence; additional courses may be contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodological and orderly way.

• Fully and satisfactorily complete all required competency training.
• Undertake additional training to ensure continuous self‑development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• Renew your licence 16 weeks before expiry.

• Look out for and immediately report any Health & Safety hazards or potential hazards on site.
• Stay alert to any threats or changes within the work environment to take appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears threatening.
• Maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident for use in the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• Ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• Call emergency services and the Communication Centre to report all incidents.

• Previous Security Experience
• SIA Licence
• SC Clearance desirable

Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle. You will have access to a virtual GP, financial wellbeing assistance, the ability to customise your benefits, high‑street discounts, a cycle‑to‑work scheme, life cover of the greater of your equivalent annual salary or a minimum of £10,000, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan. Employees are also recognised with Mitie Stars for hard work.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments, please let us know.