Night Security Guard

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions
• Starting salary above national minimum wage
• Free staff parking

We are looking for a reliable, professional, and vigilant Night Security Guard
to join the team at Mercure Cardiff.

This is an important role focused on maintaining the safety and security of our guests, colleagues, hotel premises, and car park throughout the night
. The successful candidate will provide a visible security presence on site, with particular focus on regular car park patrols and preventing theft, vehicle break‑ins, damage and unauthorized access.

This is initially a 3–6-month opportunity, with the potential to extend depending on business requirements and performance.

• Carry out regular and documented patrols of the hotel, grounds and car park throughout the night, with particular attention to vehicles and vulnerable areas.
• Maintain a visible security presence in the car park to help deter theft, vehicle break‑ins, vandalism and other criminal activity.
• Monitor CCTV and other security systems throughout the night and report any suspicious activity immediately.
• Identify and report any suspicious persons, vehicles or unauthorised access to the hotel or car park.
• Monitor lighting, fencing, doors, gates and other security measures, reporting any faults or weaknesses immediately.
• Control and monitor access to the hotel and car park where required.
• Respond appropriately to alarms, incidents, emergencies and guest or colleague concerns.
• Record all incidents, observations, patrols and security issues accurately in the hotel security log.
• Escalate significant incidents immediately to the Duty Manager/Hotel Management and contact emergency services or the police where appropriate.
• Provide clear and accurate handover information to the morning team.
• Support the hotel team with maintaining a safe and secure environment for guests and colleagues.
• Maintain a professional and approachable manner when dealing with guests, colleagues, contractors and visitors.
• Follow all hotel health & safety, security and emergency procedures.
• Work independently during overnight hours while maintaining a high level of alertness and professionalism.

• Valid SIA licence – essential
  .
• Previous security experience, ideally within a hotel, hospitality or similar environment.
• Experience of CCTV monitoring and conducting security patrols is desirable.
• Able to remain alert, focused and professional throughout overnight shifts.
• Strong observation and attention to detail.
• Reliable, trustworthy and professional.
• Good written and verbal communication skills, with the ability to complete clear and accurate incident reports.
• Confident dealing with unexpected situations and escalating issues appropriately.
• Physically able to carry out regular walking patrols of the hotel and car park.
• Able to work independently and use initiative when required.
• A customer-focused approach and professional manner when interacting with guests and colleagues.

** Please note that we will only be accepting applicants who are age 18 or above for this role, and comfortable with a night shift working pattern, including commuting to and from the hotel**.

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’