Escalator Service Technician - South Wales Details

Location:
Cardiff, Wales, United Kingdom
Job

We Elevate… Quality of urban life. Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us.

By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

We are currently recruiting for an Escalator Service Technician to join our team. This role will cover South Wales. The successful candidate will carry out planned preventative maintenance regimes as determined by the contract terms on portfolio escalator equipment. Completion of Schindler safety inspections and closure of any open non‑conformity to current legislation or standards. Improvement of equipment condition to improve the time between technical call‑backs and reduce escalator equipment downtime.

Works will also include minor repair work and the lifecycle replacement of components. Adherence to all company safety and conduct procedures. Provide coverage by an ’on‑call’ rota for out of hours calls, maintenance and repairs. This is a full‑time and permanent role.

• Carry out routine servicing of escalator equipment, including minor repair work and the routine replacement of components and in accordance with approved company procedures (PPE, PDA, 2+ etc)
• To rectify and reduce faults on escalator equipment in cases of breakdown and check to confirm correct functioning
• Checks to include speed, motor start/stop, noise, temperature and power supply using approved company issued tooling and protective equipment
• Carry out the routine inspection, adjustment, of escalator installations in accordance with approved procedures. Reinstate escalator and complete service documentation
• Carry out fault finding and diagnostic procedures using a range of techniques, technical manuals and appropriate test equipment, restoring equipment to service
• Competence is required to make effective use of written or graphical information
• All employees are required to work in accordance with established Company Occupational Health, Safety and Environmental policies, procedures and Schindler Core Values to ensure compliance with current UK legal requirements and Schindler Group Safety requirements
• Employees are required to attend all relevant Training Sessions
• Employees are required to carry out all works in accordance with the Company’s Quality Corporate Policy
• Employees will be required to contribute to the Company’s Safety Objectives, where necessary by maintaining/monitoring current safety systems under their direct control and implementing agreed changes (where applicable) to its Safety Management System

• Proven experience in Escalator Servicing/ Maintenance/ Repairs preferred
• Qualified to NVQ level 3 minimum in Escalator maintenance
• Passionate about the customer and works consistently to provide a high level of service to both internal and external customers
• Works well as part of a team, supporting colleagues and assisting willingly when required.
• Proactive and able to identify and prioritise workload
• Ability to forward plan the departmental requirements and to work to deadlines
• Good problem‑solving skills
• Strong communication skills at different levels (client/Service Leader/Inspectors)
• Full UK driving License (walking routes may not need this qualification)

• Join our purpose‑driven organization. Help shape an industry in which two billion people rely on our products and services every day.
• Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.
• Thrive in a diverse and supportive culture. Through local and global initiatives,…