Housing Officer, Social Work

Housing Officer – Contract Opportunities

South Wales | £22-£27ph

Hoop Recruitment is currently recruiting experienced Housing Officers to support a number of Housing Association clients across South Wales on interim contract assignments. These opportunities typically run for 6 months and offer competitive rates, weekly pay, and the potential for permanent employment.

Working within a social housing environment, you will be responsible for delivering a high‑quality housing management service to tenants and communities. You will manage a designated patch, ensuring tenancy sustainment, community engagement, and compliance with housing policies and procedures.

• Manage a portfolio of tenancies and provide effective tenancy management services.
• Conduct tenancy audits, estate inspections, and property visits.
• Support tenants with tenancy sustainment and signpost to relevant support services where required.
• Investigate and resolve anti‑social behaviour (ASB) cases and neighbour disputes.
• Manage breaches of tenancy and support enforcement action where necessary.
• Work closely with internal departments and external agencies to support vulnerable tenants.
• Assist with rent‑related issues and contribute to income recovery initiatives.
• Ensure accurate record keeping and maintain housing management systems.
• Promote community engagement and help maintain safe, sustainable neighbourhoods.

• Previous experience working as a Housing Officer, Neighbourhood Officer, Tenancy Officer, or similar role within social housing, housing associations, or local authorities.
• Strong knowledge of housing management practices and tenancy legislation.
• Experience managing ASB cases, tenancy breaches, and resident engagement.
• Excellent communication, negotiation, and customer service skills.
• Ability to manage a varied caseload and work independently.

• Contract opportunities with established Housing Associations across South Wales.
• Typical contract lengths of 6 months.
• Weekly payroll.
• Competitive hourly or daily rates.
• Flexible contract assignments.
• Opportunity to work with a variety of social housing providers.
• Potential for permanent employment opportunities.

If you are an experienced Housing Officer looking for your next contract opportunity, we'd love to hear from you. Apply today or contact Hoop Recruitment for a confidential discussion.