Youth & Family Homelessness Prevention Specialist

The Vacancy

Main Duties:

• To process referrals received internally and externally in line with Llamau policies and procedures.
• To offer a range of services, including one-to-one work with young people and family mediation.
• To offer a range of services including Advice, support and family mediation for young people and their parent/guardian
• To contact family members as appropriate and facilitate initial information sessions with them.
• To provide a telephone advice and support service for young people and family members.
• To participate in a rota for Central Hub Homelessness Team and outreach / surgeries.
• To identify particular issues and concerns arising out of work with individual young people and pass on all relevant information to colleagues, Mediation Manager, Local Authority colleagues, and the Contracts and Quality Assurance Manager.
• Participate in close and regular liaison with the Local Authority's Homelessness Section and Children's Services, particularly with regard to individual young people.
• To work closely with other Mediation Workers and Advice / Homelessness Prevention Workers within the organisation to ensure consistency of service and provide cover as necessary.

The Company

At Llamau we believe that no young person or vulnerable woman should ever have to experience homelessness. Our mission is to eradicate homelessness for young people and vulnerable women. But for thousands of the most vulnerable people in Wales, homelessness is a frightening reality.

30 years ago Llamau was founded to provide homeless teenagers with a safe place to stay. Since then, we have supported over 67,000 young people, women and their children who are either homeless or facing homelessness.

Many people think the job of a homelessness charity will be to provide accommodation - a safe place to stay. But it is very clear to us that for most people who are facing homelessness, their problems are far more complex than a lack of permanent shelter.

That's why we treat everyone who needs our support as an individual. We recognise their unique strengths and needs and make sure that they are supported to rebuild their futures.

Our Values

We are a values-led organisation which puts the people we support at the heart of the organisation. Our values mean that we can offer the highest quality support and empathy. Our values are:

• We Respect
• We Listen
• We Encourage
• We Learn
• We Don t Give Up