Scheme Support Officer

Summary

A full-time, permanent Scheme Support Officer in a supported housing service, Janner House, Cardiff. You will be required to work on a rolling rota which includes days and sleep-in shifts (additional £62.64 sleep-in payment).

Codi is a not-for-profit with a big heart and an even bigger mission. As Wales' largest provider of housing, care, and support, we’re here to help people live well, feel supported, and rise to their full potential.

Every day, our teams support nearly 17,000 individuals across Wales with services that make a real and uplifting difference to their everyday lives.

Our name says it all: ‘Codi’ means rise in Welsh. It reflects who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other.

Janner House provide temporary supported accommodation for adults who are 18+, motivated to change and willing to engage with solutions focused housing related support. The service supports people to develop the key skills needed to prevent homelessness, improve financial capability and to develop the skills to settle in the community and achieve positive progression. You will play an essential part of our team where you’d be required to work in the project and in the community - supporting people in their own homes.

As a Scheme Support Officer You will assist the Project Workers in delivering support to those accessing our service who are working toward realistic goals around independent living, confidence-building, training and employment opportunities and their overall health and wellbeing. The aim of our service is to provide a helping hand to those who have previous criminal offenses and are working toward a fresh introduction into society.

Our aim is to ensure we equip these individuals with the knowledge and tools they need to live independently. This is a challenging role, and you will be faced with complex behaviours and needs, including alcohol misuse, mental health, substance misuse and anti-social and offending behaviour. You will work with a range of different personalities and behaviours so you will need to be able to adapt your approach to engage with a diverse cliental.

• Work with people to truly make a difference in their life
• Use your skills and talents to engage with people
• Support people to achieve their potential
• Develop your networking skills by working in partnership with external agencies
• Encourage community engagement

• Ability to work with and build rapport with vulnerable and disadvantaged people and to provide support and advice appropriately
• Ability to work well within a team
• Ability to prioritise tasks and manage own workload with minimal supervision
• Relevant experience or transferable skills
• Demonstrate the right attitudes in line with Codi Values
• IT Literate
• Ability to deal with challenging and emergency situations
• Good communication skills

Part of your role will also include sleep-in shifts at the scheme, you will be provided with a secluded area that includes a bedroom, bathroom, and kitchen facilities.

To be a great Scheme Support Officer, you don’t always need previous experience or qualifications. Awareness of issues faced by people at risk of homelessness would be extremely useful in the role.

At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you'll embrace these principles and thrive in an environment shaped by them.

Take a glimpse into our work and find out more about our Pay & Benefits.

• At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are:
  Fairness, Respect, Equality, Diversity, Inclusion, Engagement.

At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are:
Fairness, Respect, Equality, Diversity, Inclusion, Engagement.

This means that whatever your background, you will have an equal opportunity to rise with us.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact  or

We believe the people who use our services should have a voice in shaping them. That's why customers may play an active role in our recruitment process, helping us identify candidates who share our values and commitment to delivering excellent support.