Scheme Support Officer - Substance misuse

Summary

Our Supported Housing Service in Cardiff is growing, and we’re excited to be recruiting two full-time Scheme Support Officers to join our dedicated team. The role requires flexibility, with shifts across days, nights, sleep-ins, and weekends.

Dyfrig House operates between Cardiff Central and Newport Road – As you will be required to work across these locations, a Full UK Drivers Licence and access to a vehicle is essential.

Codi is a not-for-profit with a big heart and an even bigger mission. As Wales’ largest provider of housing, care, and support, we’re here to help people live well, feel supported, and rise to their full potential.

Every day, our teams support nearly 17,000 individuals across Wales with services that make a real and uplifting difference to their everyday lives.

Our name says it all: ‘Codi’ means rise in Welsh. It reflects who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other.

Working as part of a supportive team, you will provide tailored support to individuals experiencing homelessness who are seeking help to address alcohol and substance use challenges. Some of the people we support may also have experience of the criminal justice system.

Our customers actively engage with treatment and local recovery services, and your role will be to support them in developing independence, maintaining their tenancy, and making positive, lasting life changes.

• Plan and deliver meaningful activities that promote life skills, including budgeting, health, and wellbeing
• Engage and interact positively with customers
• Work collaboratively with Project Workers to support customers in achieving their goals and aspirations
• Take responsibility for health and safety within the service and monitor the wellbeing of customers

Relevant work experience is not essential for this role. We encourage you to demonstrate your values, positivity, passion, and motivation for working with vulnerable people in your application and at interview stage.

• A passion for supporting and enabling people to live as independently as possible
• Strong initiative, with the ability to work independently as well as collaboratively as a team player
• Ability to manage conflicting priorities and respond effectively to challenging situations
• Basic IT and literacy skills, with the ability to use digital devices and complete records and reports to document support provided to individuals
• A full driving licence and access to a car
• Full list of duties and can found on the Job description.

At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.

Codi Perks & Benefits

At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are:
Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us,

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact  or