Senior Support Worker- Croes Ffin and the Vale

Hours of Work:37.5 hours per week, Monday - Friday 09:00-17:00 with some flexibility required

The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website. Find out about Wales' leading homelessness charity, The Wallich

The project is located in Cardiff and the Vale and works with Service Users aged 18+, some of whom have complex needs. The service provides residential support with the aim of meeting individuals’ needs, which promote independence and lead to a sustainable move-on.

To coordinate and provide residential support that enables and empowers Service Users to address housing and/or personal difficulties, build their skills and confidence, and ultimately improve their ability to maintain their future accommodation. The support will not create or increase dependence. It will ‘do with’ rather than ‘do for’, so it’s likely that support will involve accompanying Service Users initially, in order to familiarise them with an activity or appointment.

Support will help people improve their control, understanding and involvement in dealing with the issues that affect them, and assist Service Users to achieve their preferred outcomes. In addition, to meet the housing management needs of the project ensuring the delivery of a safe, secure and effective service.

This role is subject to an Enhanced DBS disclosure.

Please note:
Driving licence and access to own vehicle is essential for this role.

Closing date for this vacancy is 17th August 2026 at 09:00am.

At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we’re the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact  or call