Job Coach (Central East Wales

Job Coach (Central East Wales)

Company:
Itec Training Solutions Limited

Salary: £25,200 - £26,780

Hours:

Full-time

Location:

Cardiff, CF24 0AB

Working pattern:
On-site

Job type:
Permanent

Posting date: 31 Jul 2026

Closing date: 21 Aug 2026

Hours of work:
Monday to Friday 09:00am - 16:30pm

About Us

At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.

About the role

The Job Coach will provide personalised, end-to-end support to participants on the Jobs Guarantee Programme, guiding individuals from referral through to sustained employment. The role focuses on coaching participants to overcome barriers to employment, develop employability skills, secure suitable job opportunities, and sustain employment outcomes.

Your Impact

Responsible for achieving contractual targets relating to job outcomes, sustained employment and participant engagement through the following activity.

Support participants across all stages of the Jobs Guarantee delivery model and providing clear information about the programme and expectations.

Responsible for making initial contact with referred participants and conduct warm handovers within required timescales.

Conduct participant induction sessions and complete vocational profiling.

Complete initial assessments to identify employability barriers, strengths and aspirations.

Responsible for developing and agree a personalised Employment Action Plan (EAP).

Deliver tailored coaching sessions addressing individual participant needs.

Provide support in areas such as but not limited to, confidence building, job search techniques, CV development, interview preparation, workplace behaviours and expectation, financial awareness and travel planning.

Coordinate interview arrangements and gather feedback from employers.

Maintain in regular contact with participants during the early stages of employment.

Support participants in resolving workplace challenges and maintaining employment.

Capture feedback and identify progression opportunities where appropriate.

Responsible for ensuring sustained employment outcomes are achieved and recorded.

What are we looking for?

Experience supporting unemployed individuals or disadvantaged groups.

Experience working in a target-driven environment.

Experience delivering coaching, mentoring or employability support.

Full driving licence with use of own vehicle

Strong coaching and motivational skills.

Knowledge of barriers to employment.

Excellent interpersonal and communication skills.

Ability to manage a caseload of participants.

What’s in it for you?

At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a Profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.

Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.

Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.

If you're passionate about developing others and making a difference, we’d love to hear from you!

Proud member of the Disability Confident employer scheme

Disgrifiad Swydd

Hysbyseb Swydd

Diddordeb darllen yn y Gymraeg?

Find out more

Job Description

Find out more about working with Itec

Our Employee Ownership

Got Questions? Contact Us

£25,000 to £27,000 per year

Itec Training Solutions Limited

Cardiff

On-site Permanent Full time

£25,000 to £27,000 per year

Itec Training Solutions Limited

Cardiff

On-site Permanent Full time

£25,704 to £26,780 per year

Itec Training Solutions Limited

Cardiff

On-site Permanent Full time

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