Social Work Assistant

Cardiff benefits from being the capital city of Wales, providing opportunities to work with a highly diverse population and a wide range of care and support needs. As the largest local authority in Wales, we support nearly 5,000 adults to live independently and achieve the outcomes that matter most to them through person-centred care and support.

Adult Community Services is our largest service area, supporting adults aged 18 and over, including older people and those with physical disabilities. Our teams work closely with individuals, families and carers from their first contact with Adult Social Services, helping them to access the right support at the right time.

As a Social Work Assistant, you will play a key role in supporting Social Workers and the wider multi-disciplinary team to deliver high-quality services. Working alongside Social Workers, Occupational Therapists, health professionals, Day Centre staff and other partner agencies, you will assist with assessments, support planning, reviews and ongoing interventions, helping individuals to maintain their independence and wellbeing within their communities.

We work closely with a wide range of home care providers and residential care services across Cardiff to ensure people have access to the support that best meets their needs and helps them achieve their personal outcomes.

Within Adult Community Services, several teams work together to ensure individuals receive the right support, in the right place, at the right time:

• First Point of Contact and Adult Assessment Team
• Case Management Team
• Review Team
• Community Duty Team

These teams provide excellent opportunities for Social Work Assistants to develop their skills and experience while making a positive difference to the lives of adults and their families across Cardiff.

This post is for a Grade 6 Social Work Assistant within our Community Duty Team. The service area is made up of a diverse range of professionals, including newly qualified and experienced Social Workers, Social Work Assistants, Senior Social Workers, Team Managers and a Service Manager, all working together to provide high-quality support to adults across Cardiff.

As a Social Work Assistant, you will play an important role in supporting Social Workers to deliver person-centred services. You will work directly with individuals, their families and carers, gathering information, undertaking agreed tasks and interventions, supporting assessments and reviews, and helping people to access appropriate services and resources to meet their needs and achieve their personal outcomes.

This role offers an excellent opportunity to develop your knowledge, skills and experience within a professional, supportive and hard-working team. You will be involved in providing practical support to citizens, helping to respond to a wide range of enquiries and situations, some of which may be complex and require a sensitive and professional approach.

Working closely with colleagues across Adult Community Services and partner organisations, you will contribute to effective decision-making, maintain accurate records, and support the smooth operation of the Community Duty Team. You will also have opportunities to contribute to service improvements, share ideas, and support the ongoing development of high-quality services for the people of Cardiff.

This is an exciting opportunity for someone who is committed to promoting independence, wellbeing and positive outcomes for adults, while developing a rewarding career within Adult Social Services.

We are looking for a motivated and compassionate individual who is committed to supporting adults to achieve positive outcomes and maintain their independence. Experience…