M365 Records Officer
Listed on 2026-09-27
-
Social Work
Government Administration
Salary: £37,005.87 per annum with yearly increments based on performance
Contract Type:
Permanent
Location:
Cardiff
Type of Working Arrangement:
Blended approach of home and office-working is available
Hours:
This is a full-time role (37 hours per week)
British Transport Police (BTP) is the national police force for the rail network throughout Great Britain. We are the ‘Guardians of the Railway,’ putting passenger safety at the heart of what we do. Our values are simply:
We Care, We Do the Right Thing, We Strive to Be Better Every Day, We Are One BTP, and We Are Proud to Protect. Join us and help create an environment where we can all be our best every day.
British Transport Police have an opportunity for a M365 Records Officer to join our Information Management () department.
What you’ll be doing :- Responsible for the development and implementation of records management processes across Microsoft 365, helping ensure compliance with data protection and retention requirements.
- Using tools such as Microsoft Purview and eDiscovery to support effective information governance and records management across the Force.
- Working with stakeholders across the organisation to improve how information is managed, retained and disposed of.
- Providing expert advice and guidance on records management best practice and Microsoft 365 compliance features.
- Developing and delivering policies, guidance and training to support the adoption of new tools and ways of working.
- Monitoring compliance performance and identifying opportunities to improve records management standards.
- Acting as one of the Force’s subject matter experts for records management within Microsoft 365 and Microsoft Purview.
- Educated to A-Level or possess equivalent experience
- Must hold or be able to attain a recognised Records Management Qualification (such as PDP Records Management Practitioners Certificate)
- Experience of using electronic records management systems, ideally within Microsoft 365, including Microsoft Purview and eDiscovery tools.
- Experience of information governance and data management, including the review, retention and disposal of records in line with compliance requirements.
- The ability to interpret complex legislation, policies and regulatory requirements and translate them into practical business solutions.
- Experience of developing guidance, policies and training that support the successful adoption of new systems and ways of working.
- Strong communication, stakeholder engagement and influencing skills, with the ability to explain complex information clearly and effectively.
- Excellent organisation and time management skills including the ability to work under pressure, managing multiple priorities and meeting statutory deadlines.
- Knowledge of Data Protection legislation, records management best practice and Microsoft 365 compliance features, including retention labels, sensitivity labels and eDiscovery.
BTP is a national Force across 3 countries and although this role will be based in Cardiff the post holder will be required to travel across the 3 countries to meet with stakeholders, management, and suppliers as needed. Further information about this vacancy can be found in the attached job description.
What we offer:- 28 days annual leave plus bank holidays, increasing to 30 days after 5 years.
- Family-friendly policies, including up to 26 weeks paid maternity and adoption leave.
- Bespoke benefits platform and Blue Light Card access.
- Salary sacrifice options for cycles, home technology, gym membership, and electric vehicles.
- Interest-free annual rail season ticket loan after 6 months.
- Access to the Transport Benevolent Fund for health, welfare, and financial support.
- Development…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).