Social Work Assistant

Cardiff, United Kingdom

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries.

These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Purpose

To support older people experiencing mental ill health by undertaking assessments, care planning, reviews and interventions that promote independence, wellbeing and positive outcomes.

The postholder will work within an Integrated Multi-Disciplinary Team, supporting citizens, carers and families through a strengths-based and outcome-focused approach. The role involves assessing needs, managing caseloads, coordinating support services, safeguarding adults at risk and contributing to effective multi-agency working in accordance with relevant legislation, policies and procedures.

• Support older people with mental health needs to maximise independence and wellbeing.
• Assess needs, risks and support requirements in line with statutory duties and Council procedures.
• Manage and prioritise an allocated caseload.
• Develop, implement and review care and support plans.
• Undertake reviews of services and support packages.
• Assist individuals, families and carers to identify goals and make informed decisions.
• Promote strengths-based and person-centred approaches.
• Identify and assess risks to vulnerable adults.
• Support safeguarding enquiries and interventions.
• Work within the Social Services and Well-being (Wales) Act 2014 framework.
• Contribute to protecting adults at risk from abuse, neglect or harm.

• Work within integrated health and social care teams.
• Multi-Disciplinary Team Meetings
• Best Interest Meetings
• Continuing Healthcare Assessments
• Liaise with health professionals, carers, families and partner agencies.
• Contribute to coordinated care planning and service delivery.

• Work directly with individuals, families and carers to identify needs and outcomes.
• Support carers through assessment and access to services.
• Provide information, advice, advocacy and guidance.
• Assist individuals to access community resources and support networks.

• Maintain accurate case records and documentation.
• Prepare reports, assessments and support plans.
• Record information in accordance with Council procedures and data protection requirements.
• Use case management and information systems effectively.