Customer Delivery Agent

Customer Delivery Agent

Reference:
JUN

Expiry date: 08:33, Wed, 8th Jul 2026

Location:

Cardiff

Benefits:
Company benefits

Salary: £28,168k pa + bonus up to £1,353 pa OTE

Weekly

Hours:

42.5 hours / week, Saturday working on a rota (1 in every 4 weekends, 8am - 12pm on Saturday)

As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.

As a Driver, you take our award-winning service directly to our customers’ door and bring to life the Northgate experience. You don’t necessarily need any previous experience to join our team as a Driver, just a ‘can-do’ attitude and the confidence to deliver a great service with a smile (plus a full UK or EU driving licence too!).

A day in the life of a Driver is fast‑paced and physical—most of your day you’re behind the wheel, delivering and collecting vehicles for your customers, and valeting the vehicle you’re delivering to ensure it meets our exacting standards. As a Driver, you play an integral role in enabling us to consistently provide the first‑class experience customers demand, and when you need support, there’s a great team back at branch ready to help.

We understand that you have a life and responsibilities outside of work, so we help you find the right balance between the two. With a permanent contract and guaranteed hours, we offer a long‑term, stable role that can also be a great opportunity to progress your career.

As a Driver with Northgate Vehicle Hire, we offer:

• A fantastic quarterly bonus scheme (up to £1,267 pa OTE)
• Start with 24 days,
  increasing to 26 days with service, plus the flexibility to sell up to 5 extra days each year. Of course, you’ll have public holidays too and an extra day off to celebrate your birthday
  !
• Free life assurance (2x your salary)
• Well‑being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
• Discounted, flexible Gym memberships
• Exclusive colleague‑only vehicle‑leasing schemes
• Pension &
  save‑as‑you‑earn share scheme
• Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
• Stream App for all our colleagues—a Financial Well‑being app that gives you more control over your pay
  . Not only does it let you choose when to get paid but it also lets you put money aside each month and, in addition, you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach
  !

About Us

With over 60 branches nationwide, we are the UK’s largest supplier of light commercial vehicle rental solutions. We’re here to keep people and businesses moving, that’s what we do. By partnering with some of the country’s most well‑known organisations we have earned a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.

We’re also part of something bigger—ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King’s Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry‑leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.