Network Delivery Manager x2

At Network Rail, we're part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain and operate our network. Now is a fantastic time and join our team in Wales and Western region as we finalise the reforms to our maintenance organisation which will deliver:

• A safer and more reliable and punctual service for passengers and employees - quicker fault fixes by more agile multi-disciplined response teams.
• Individual rostering - enabling us to send the right number or people to fix a fault.
• Multi-skilling - investing in the knowledge and skills of our people so they are better equipped to fix the most common faults themselves.
• Accelerated and improved technology deployment - we have a raft of labour and life-saving technology ready to be rolled out.

Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. When your part of our team, you matter to us and you matter to millions. Watch our video to find out more!

About our people and the recruitment process - We're an inclusive employer of choice and we welcome applications from everyone! We look for opportunities to offer great opportunities to learn and grow through personal and professional development. And, if you make the grade then you can look forward to a rewarding and fulfilling career with a company that joined the top 50 in the Glassdoor's 2021 Best Places to Work.

You’ll manage the delivery of the daily train plan within the control to meet the differing needs of rail industry customers. You’ll maintain relationships with train operators and other key industry partners to minimise the impact of any disruption to both the timetable and passenger journeys and other customer operations.

Your Main Responsibilities will be to

• Lead the safe delivery of the daily train plan both during normal running and disruptive events and in the management of Very Short-Term Planning activity.
• In the event of a major incident or severe disruption to the service, act as Gold Command to provide strategic direction to control and other response personnel and set up and manage the major incident room.
• Lead the management of safety of the line incidents in accordance with safety standards and statutory requirements.
• Lead the control team dissemination of safety critical and other information and introduce and maintain a system of recording operational safety and performance incident information in accordance with the relevant company standards, procedures, and statutory requirements, to provide safety, performance and management reporting information at the required frequencies.
• Manage the development and application of appropriate contingency plans in times of disruption, to minimise delays and cancellations to customers.
• Lead incident reviews giving appropriate consideration to customer needs, Network Rail andtrain operators positions and establish a system to monitor and review the implementation of recommendations and the effect on future performance.
• Lead the development of process integration within the control environment, to develop more effective approaches to management of the train plan, incidents, and provision of customer information.
• Contribute to development and maintenance of up to date operational and safety policies and procedures, relating to train service delivery, control of operations and control personnel.
• Manage the integrity of sensitive operational and security documentation.

Pay and Rewards

Salary:
This role is a band 3C, £55,596 - £67,813…