Clerical Officer

Clerical Officer

North Cumbria Integrated Care NHS Foundation Trust – Eden Breast Screening Unit, Cumberland Infirmary, Carlisle.

Closing date: 06 July 2026.

We are seeking a motivated Clerical Officer to provide administrative support within the Breast Screening Administration Office. Responsibilities include reception duties, booking and managing patient appointments, responding to patient enquiries, handling medical records and imaging information, and accurate data entry using computer systems.

Key duties also involve liaising with NHS professionals, support staff, and the public to ensure an efficient and effective service. The successful candidate will be cheerful, versatile, and a supportive team member with excellent communication skills, organisational competence, and attention to detail.

• Reception responsibilities.
• Booking and managing patient appointments.
• Responding to patient enquiries.
• Handling medical records and imaging information.
• Accurate data entry using computer systems.
• Regular liaison with NHS professionals and the public.

At NCIC, we aim to deliver outstanding healthcare services to the population of North Cumbria. We are committed to creating a centre of excellence in rural and remote healthcare and provide a wide range of community and acute services.

Our five key principles are:

• Being a clinically led organisation.
• Quality and safety at the heart of our Trust.
• A positive patient experience every time.
• A great place to work.
• Managing our money well.

We support a diverse workforce that reflects our local community and are an inclusive and compassionate workplace.

We are working to be the greenest region in England by 2030 and all staff are expected to support sustainability.

• GCSE English (Grade C or above) or equivalent.
• NVQ2 in administration or equivalent.
• ECDL or equivalent.

• Good organisational skills.
• Good interpersonal skills.
• Accuracy and attention to detail.
• Ability to prioritise work and meet deadlines.
• Ability to manage workload within defined guidelines.
• Ability to work as a team member.

• Dealing with the general public.
• Use of filing systems.

• 27-day holiday scheme rising to 33 days after 10 years.
• NHS Discounts.
• Salary sacrifice schemes including lease cars and cycle to work.
• Vivup – free, confidential counselling and information service.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Disclosure to the Disclosure and Barring Service will be required. The cost will be met by the successful candidate(s) through salary deduction.

North Cumbria Integrated Care NHS Foundation Trust