Medical Secretary - Specialist Surgical Care

Medical Secretary – Specialist Surgical Care

Band 4 medical secretary, 37.5 hours per week, full‑time permanent post based at Cumberland Infirmary. Closing date 30 June 2026.

• Serve as the first point of contact for patients, adopting a professional, patient‑focused approach.
• Provide high‑standard administrative support to the clinical team, liaising with other departments, NHS Trusts and external agencies.
• Maintain efficient day‑to‑day delivery of services and manage a busy workload calmly and effectively.
• Communicate and interact effectively as part of a team, ensuring a positive patient experience.

• GCSE English language (minimum grade
  
  C) or equivalent.
• RSA 3 typewriting/word processing, NVQ3 business administration, or equivalent.
• Medical secretarial diploma or equivalent.
• Medical secretarial duties, medical audio typing, word processing, Microsoft Office, PAS, medical terminology.
• Understanding of the Data Protection Act, Freedom of Information Act, health and safety legislation and equality issues.

• Effective communication and interpersonal skills.
• Analytical ability to assess complex facts or situations.
• Initiative and independence, with ability to work without supervision.
• Organisation and prioritisation of workload to meet deadlines.

• Willingness to learn and adapt to new procedures.

Applicants applying under the Disability Confident Scheme or the Armed Forces Covenant who meet all essential criteria are guaranteed an interview.

Disclosure and Barring Service check is required and costs are covered by the employer.
Standard Check – £28.00 (salary deduction).
Enhanced Check – £56.00 (salary deduction).

• 27‑day holiday scheme rising to 33 days after 10 years.
• NHS Discounts.
• Salary Sacrifice schemes including lease cars and Cycle to Work.
• Vivup – free, confidential counselling and information service.

North Cumbria Integrated Care NHS Foundation Trust provides a wide range of community and acute services across north Cumbria, delivering over 70 services across 15 sites for a population of half a million. The Trust aims to be a centre of excellence in rural and remote healthcare and is committed to safety, quality, patient experience, a great workplace, financial stewardship and sustainability.