Administration Officer

Admin Officer - Carlisle (Temporary, Full-Time)

Our client, a reputable organisation in the public sector, is hiring for a friendly and motivated Admin Officer to join their team in Carlisle. This is a full-time, temporary role lasting three months, with the potential for extension. You'll work Monday to Friday during office hours (37 hours per week), with approximately 60% of your time spent in the office.

• Providing general administrative support following established procedures
• Handling inbound customer calls, assisting with a variety of queries
• Using internal systems to process calls, update customer records, and manage information
• Engaging with a diverse range of partners and colleagues across the wider team
• Adapting to different tasks as the situation demands in a fast-paced environment

• Strong IT skills, particularly proficiency in Microsoft Office
• Excellent communication skills, both written and verbal
• Confidence in speaking on the telephone and engaging with customers
• Ability to follow detailed instructions and established processes
  
  Flexibility to adapt to changing priorities

• Hourly rate: £13.47
• Location:
  
  Carlisle (accessible by car, train, or bus)
• Training provided on internal systems
• Benefits include weekly pay, holiday entitlement, and pension scheme

• Proven administrative skills
• Ability to communicate effectively with a broad audience
• Experience in customer-facing roles is advantageous

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.