Administration Officer

Main area Administration Grade Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Monday to Friday 9am to 5pm) Job
-ICG
26-051-AD

Employer Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust Employer type NHS Site Carleton Clinic Town Carlisle Salary £25,760 - £27,476 per annum Salary period Yearly Closing 13/08/2026 23:59

Hello!

We are so delighted you are considering coming to work with us at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW).

We know the power of looking into an organisation, one you might want to work in, or one where you are going to get help, and being able to say, ’I’ve seen somewhere I can fit in and be myself.’ We’re on a journey to make the Trust an inclusive employer, representative of the community we serve and we want more of our community to consider applying for jobs with us.

Opportunities for you

Spanning east to west coasts from Northumberland to Cumbria and from the Scottish Borders down to Middlesbrough we’ve got exciting new opportunities available at every level and in every area.

We offer flexible working, helping work fit around family and caring responsibilities, or training and development needs and there’s lots on offer in the way of benefits, such, as, lease cars, childcare schemes, staff discounts, season tickets for travel and a cycle to work scheme. All this in a vibrant workplace supported by the following staff networks.

• Cultural diversity staff network
• Disabled staff network
• LGBT+ staff network

We also have a number of staff support groups which are open to any staff to attend. These Include:

• Armed Forces and Veterans Staff Network
• Mind, Health and Wellbeing Community
• Menopause toolkit and cafes and staff carer support group

We offer fantastic personal development opportunities through our Collective Leadership Programme and other Organisational Development initiatives. Whatever you are looking for, you will be joining a supportive, friendly team, offering varied and interesting roles, with opportunities for career progression.

We’re always seeking to improve as an organisation. Do you want to be part of that?

Please note that it is a requirement of this Trust that all external applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay

Applications are invited from suitably qualified and experienced candidates for a full-time Administration Officer to work at North Cumbria Inpatient Services at Carleton Clinic, Carlisle.

This is a very busy service and the post-holder will work as part of an admin team which supports the multi-disciplinary clinical teams across the wards. Duties will include processing admin support to the service, maintaining an electronic patient record system, maintaining spreadsheets, diary management, typing clinical letters and reports and minuting meetings electronically, including live typing and screen sharing, as well as other general office duties.

A proven high level of organisational and excellent communication skills, both written and verbal, along with extensive experience of Microsoft packages are required.

The post holder must facilitate excellent customer service and be confident in dealing with service users face to face as well as on the telephone and carry out duties as assigned to them by the Administration Manager and Medical Secretaries to ensure a comprehensive, high quality administrative service is delivered at all times. Candidates must be adaptable, work well as a team and provide a positive patient experience which are essential skills for the role of Administration Officer.

This is a full-time post 37.5 hours per week Monday to Friday 9am to 5pm.

Candidates will be responsible for administrative functions and must have demonstrable recent 12 month experience including, but not limited, to the following: (see job description for further information):

• Experience working in a customer / patient focused environment (face to face and telephone)
• Administrative/Secretarial experience
• Typing and formatting letters and reports
• Elec…