Supervisor, Business, Operations Management

About The Role

TC Facilities Management are looking for a Supervisor to manage a team working on site. Working alongside the Area Manager you will provide support to the site, along with the training and developing our colleagues.

Carlisle (South), CA4 – motorway services site. Own transport essential.

Experience is needed.

Pay: £15.00 per hour

Shift times:

• 06:00 – 14:00
• 14:00 – 22:00

Shifts are worked on a rota.

To manage a team of operatives and ensure service delivery standards and specifications are met and within budget.

• Ensure all staff have the correct uniform and are dressed appropriately to reflect the TC brand.
• Manage the recruitment process for colleagues ensuring adherence to TC recruitment processes and standards at all times.
• Manage the performance of staff in consultation with an appropriate HR representative, taking necessary actions to develop staff or improve performance.
• Ensure the payment of staff correctly and on time every time by following all company time and pay processing requirements.
• Train and induct all staff in their role, the standards expected, the TC values and company policies, procedures and guidelines.
• Ensure all staff are trained in, and adhere to, Health and Safety and COSHH policies and procedures and adhere to all company processes, policies and procedures.
• Develop and maintain the relationship with the customer to ensure their expectations are met whilst working within defined specifications.
• Complete audits accurately and on time, carrying out any resolution actions identified within timescales.
• Complete and process all necessary paperwork accurately and on time, providing ‘sign off’ for completed tasks as required.
• Ensure all cleaning materials and machinery are available, in good working order and used in a safe manner.
• Ensure all periodical cleans are completed to the required specification and timescale and signed off by the customer.

• Assistance Programme through Health Assured – Physical, mental and financial health support for all our colleagues through our ehub and phone.
• Wagestream – Access your money as you earn it. Track and save as you earn and learn better spending habits.
• Perkbox – Saving on your weekly shop, days out, eating out and utility bills. Plus, recipes and wellbeing tips.
• Free uniform.

A little about us:

• A family-owned business, founded in 1962.
• Turnover over £84 million, employing over 4,000 colleagues.
• Currently sit within the top 2% of all cleaning and security providers.
• Our services include Cleaning, Security, Specialist, and FM services.
• Passionate about delivering a personable and reliable service.
• We work within multiple industries and they will probably be brands you know and love; if this sounds great to you then we look forward to hearing from you.

6.00am - 2.00pm / 2.00pm - 10.00pm