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Retail Associate/ Customer Service Customer Service Rep

Castle Visitor Host — Heritage & Guest Experience

Job in Carlisle, Cumbria County, CA1, England, UK
Listing for: English Heritage
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Retail Associate/ Customer Service, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 12.39 GBP Hourly GBP 12.39 HOUR
Job Description & How to Apply Below
A heritage charity is seeking a Visitor Assistant for Carlisle Castle, responsible for ensuring visitors have an engaging experience. The role offers competitive pay at £12.39 per hour with opportunities for career progression. A passion for excellent customer service and teamwork is essential, as well as the ability to communicate effectively with a diverse audience. Full training is provided, and you will be part of a welcoming team dedicated to making history accessible to everyone.
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