Service Advisor

Service Advisor - Carlisle
Truck & Van Dealership

Salary: £30,000 - £35,000 dependent on experience

Hours:

Monday - Friday, 8:00am - 5:00pm

The Role:

We are currently recruiting for a Service Advisor to join a busy truck and van dealership in Carlisle. This is a fantastic opportunity to work within a great team as part of a growing business group.

Key Responsibilities:

Acting as the central point of contact for customers within the busy service department

Providing relevant, accurate and timely information throughout the service process

Maximising service and parts profitability through professional upselling of identified defects

Loading the workshop schedule to maximise capacity and utilisation

Dealing with customer needs over the phone and face-to-face with a professional and friendly approach

Carrying out daily update calls to customers on vehicle progress

Gaining authorisation for work required

Building rapport with all staff and customers

The Candidate:

Previous experience within a service advisor role, ideally within the truck or van sector

Excellent communication and customer service skills

Strong organisational and administration abilities

Attention to detail and ability to work in a fast-paced environment

Team player who can also work on own initiative

The Benefits:

Competitive salary £30,000 - £35,000 DOE

Monday - Friday working week (8am - 5pm)

Great team environment

Part of a growing business group with progression opportunities

If you are an experienced Service Advisor looking for your next opportunity within a reputable dealership, please apply now or contact Cal Ryan at Kemp Recruitment for further information.

Kemp Recruitment
(phone number removed) (Mobile)
(phone number removed) (Office)