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Service Advisor

Job in Carlisle, Cumbria County, CA1, England, UK
Listing for: Kemp Recruitment Ltd
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 30000 - 35000 GBP Yearly GBP 30000.00 35000.00 YEAR
Job Description & How to Apply Below

Service Advisor - Carlisle Truck & Van Dealership

Salary: £30,000 - £35,000 dependent on experience

Hours:

Monday – Friday, 8:00am – 5:00pm

The Role

We are currently recruiting for a Service Advisor to join a busy truck and van dealership in Carlisle. This is a fantastic opportunity to work within a great team as part of a growing business group.

Key Responsibilities
  • Acting as the central point of contact for customers within the busy service department
  • Providing relevant, accurate and timely information throughout the service process
  • Maximising service and parts profitability through professional upselling of identified defects
  • Loading the workshop schedule to maximise capacity and utilisation
  • Dealing with customer needs over the phone and face-to-face with a professional and friendly approach
  • Carrying out daily updated calls to customers on vehicle progress
  • Gaining authorisation for work required
  • Building rapport with all staff and customers
The Candidate
  • Previous experience within a service advisor role, ideally within the truck or van sector
  • Excellent communication and customer service skills
  • Strong organisational and administration abilities
  • Attention to detail and ability to work in a fast-paced environment
  • Team player who can also work on own initiative
The Benefits
  • Monday – Friday working week (8am – 5pm)
  • Great team environment
  • Part of a growing business group with progression opportunities

If you are an experienced Service Advisor looking for your next opportunity within a reputable dealership, please apply now or contact Cal Ryan at Kemp Recruitment for further information.

Kemp Recruitment
(Mobile)
(Office)

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