Service Advisor

Service Advisor - Carlisle Truck & Van Dealership

Salary: £30,000 - £35,000 dependent on experience

Hours:

Monday – Friday, 8:00am – 5:00pm

We are currently recruiting for a Service Advisor to join a busy truck and van dealership in Carlisle. This is a fantastic opportunity to work within a great team as part of a growing business group.

• Acting as the central point of contact for customers within the busy service department
• Providing relevant, accurate and timely information throughout the service process
• Maximising service and parts profitability through professional upselling of identified defects
• Loading the workshop schedule to maximise capacity and utilisation
• Dealing with customer needs over the phone and face-to-face with a professional and friendly approach
• Carrying out daily updated calls to customers on vehicle progress
• Gaining authorisation for work required
• Building rapport with all staff and customers

• Previous experience within a service advisor role, ideally within the truck or van sector
• Excellent communication and customer service skills
• Strong organisational and administration abilities
• Attention to detail and ability to work in a fast-paced environment
• Team player who can also work on own initiative

• Monday – Friday working week (8am – 5pm)
• Great team environment
• Part of a growing business group with progression opportunities

If you are an experienced Service Advisor looking for your next opportunity within a reputable dealership, please apply now or contact Cal Ryan at Kemp Recruitment for further information.

Kemp Recruitment
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