Board Host

Rail Gourmet is seeking a motivated individual to join our team as On Board Host for Trans Pennine Express (TPE) at Carlisle.

Full Time Permanent (40 hours/week)
Rotational shifts between 5am and midnight, including some weekends.
Pay Rate: £13.65 per hour plus commission.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

No experience required; full training will be provided.

• Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service, managing stock, and handling transactions.
• Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
• Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
• Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs and offering accurate details on services, ticketing, platforms, and potential disruptions.
• Claim up to 50 rover tickets for the TPE network rail for family & friends.

• Applicants must be 18 years of age or over.
• Adaptability to work in a dynamic and fast‑paced environment, including long hours and varying shifts.

• Discounted meal while on shifts.
• Employee discounts.
• Friends and Family Discount App.
• Award‑winning training, apprenticeships and development programs.
• Referral rewards: £400 for successful referrals.
• Holiday allowance: 28 days holiday pro‑rata, inclusive of bank holidays.
• Rewards & recognitions such as RG Stars, Extra Mile Vouchers, and more.
• Travel and leisure pass:
  Duty and leisure pass for TPE after probation.

Feel like you could belong at RG? Apply now and embark on the best part of your journey.

Please note that if your application is successful, you will be required to complete a DBS check.

Rail Gourmet is proud to be an equal opportunity employer who seeks to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.