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Service Advisor

Job in Carlisle, Cumbria County, CA1, England, UK
Listing for: Perfect Placement
Full Time position
Listed on 2026-07-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 33000 GBP Yearly GBP 33000.00 YEAR
Job Description & How to Apply Below
Service Advisor - Carlisle

We are currently recruiting on behalf of a reputable main dealership in Carlisle, Cumbria for a Service Advisor.

This opportunity is ideal for experienced Service Advisors seeking to progress their career within a well-established automotive business that values quality service and customer satisfaction.

Service Advisor vacancy in Carlisle offers a competitive remuneration package, excellent training, and clear opportunities for professional development.

Benefits of the Service Advisor role:

Competitive basic salary up to £28,125, with an OTE of £33,000
Performance-based bonuses
Salary based on a 40-hour week; flexible working options may be available
Generous holiday allowance exceeding industry standards
Pension scheme with employer contributions
Access to high-level customer service training
Career progression opportunities including professional qualifications
Supportive team environment with strong management backing
Employee discounts on products and services

Duties expected of the Service Advisor include:

Interpreting customer concerns and liaising with technicians
Greeting customers and booking service appointments
Estimating repair times and costs accurately
Handling customer enquiries and complaints effectively
Tracking vehicle progress through the workshop
Providing exceptional customer service to ensure satisfaction
Communicating efficiently with the workshop team and customers

Individual requirements for the Service Advisor role:

Previous experience as a Service Advisor within a main dealership setting
Excellent communication and organisational skills
Ability to work effectively under pressure and meet deadlines
Knowledge of automotive systems and workshop processes
Professional attitude with a customer-focused approach
Willingness to contribute to team success and company growth

If you are an ambitious Service Advisor eager to join a forward-thinking dealership that recognises and rewards dedication, we would like to hear from you.

Contact Sam Butcher, Automotive Recruitment Specialist at Perfect Placement covering Carlisle and Cumbria, today to discover more about this fantastic opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today
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