Customer Experience Champion – Billing & Support
Job in
Carlisle, Cumbria County, CA1, England, UK
Listed on 2026-07-14
Listing for:
Hemiko
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Job Description & How to Apply Below
Hemiko is seeking a Customer Services Specialist to join the Customer Experience team in the UK. You will answer enquiries, resolve billing issues, handle complaints and help improve service processes to keep customers informed about our district heating solutions.
The role suits a proactive communicator with experience in a call centre or helpdesk. You will own customer interactions from phone, email and digital channels, collaborate with Operations and Engineering, and contribute to a growing,
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