Customer Service Advisor

Customer Service Advisor – Tonbridge We are currently recruiting on behalf of our client for a friendly and professional Customer Service Advisor to join their team in Tonbridge. This is a fantastic opportunity to work within a supportive and fast-paced environment where delivering excellent customer service is at the heart of everything they do. About the Role
• Handling inbound customer enquiries via phone and email in a professional and timely manner
• Providing accurate information on products and services
• Managing customer accounts, updating records, and processing requests
• Resolving queries and complaints with a customer-focused approach
• Working closely with internal teams to ensure a smooth customer experience
• Supporting with general administrative duties as required About You
• Previous experience in a customer service or office-based role is desirable
• Excellent communication skills, both written and verbal
• Strong organisational skills with the ability to prioritise workloads
• A positive, can-do attitude and a desire to help customers
• Good IT skills, including Microsoft Office
• Ability to work well as part of a team and independently Salary & Working Pattern
• Competitive salary depending on experience
• Full-time, Monday to Friday
• Office-based role in Tonbridge Benefits
• 20–25 days annual leave plus bank holidays
• Company pension scheme
• Free on-site parking
• Ongoing training and development opportunities
• Supportive and collaborative working environment If you’re passionate about delivering first-class customer service and are looking for your next opportunity in Tonbridge, we would love to hear from you. Apply now to be considered.