Service Advisor

Overview

Service Advisor required in Carlisle. Are you an experienced Service Advisor looking for a new opportunity within a reputable main dealership? Our client, a well-established automotive dealership in Carlisle, is seeking a dedicated Service Advisor to join their team. This is a fantastic chance to develop your career in a dynamic environment that values professionalism and customer satisfaction. The Service Advisor role offers an attractive salary, comprehensive training, and excellent career progression prospects.

• Competitive basic salary up to £28,125 with OTE of £33,000
• Regular performance-based bonuses
• Salary based on 40 hours per week; other options potentially available
• Generous holiday allowance (above industry standard)
• Pension scheme with employer contribution
• Access to world-class customer service training
• Career development opportunities including professional courses
• Supportive team environment with strong management backing
• Employee discounts on products and services

• Interpreting customer concerns and liaising with technicians
• Greeting customers and booking service appointments
• Estimating repair times and costs
• Handling customer inquiries and complaints
• Tracking vehicle progress through the workshop
• Providing exceptional customer service to ensure customer satisfaction
• Communicating effectively with the workshop team and customers

• Previous experience as a Service Advisor in a main dealership setting
• Excellent communication and organisational skills
• Ability to work effectively under pressure and meet deadlines
• Knowledge of automotive systems and workshop processes
• Professional attitude with a customer-focused approach
• Willingness to contribute to team success and company growth

If you are an ambitious Service Advisor eager to join a forward-thinking dealership that recognises and rewards hard work, we would love to hear from you. Contact Sam Butcher, Automotive Recruitment Specialist at Perfect Placement covering Carlisle and Cumbria, today to discover more about this fantastic opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.