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Customer Service Team Lead - Betting Shop & Training

Listing for: William Hill
Apprenticeship/Internship position Listed on 2026-11-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service, Bilingual, Client Relationship Management
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 24000 - 28000 GBP Yearly GBP 24000.00 28000.00 YEAR

Job Description & How to Apply Below

Position: Customer Service Team Lead - Betting Shop Growth & Training

William Hill is seeking a Shop Team Leader in the United Kingdom. You will lead and motivate a team of Customer Service Representatives, coach staff, maintain shop standards, and build strong relationships with customers while promoting safer gambling and delivering exceptional service.

The role includes opening and closing the shop with weekend shifts on a rota basis, and there are clear career progression opportunities across the Retail network.

This role, Customer Service Team Lead
- Betting Shop Growth & Training at William Hill, could be your next career step.

We are looking to fill the Customer Service Team Lead
- Betting Shop Growth & Training position at William Hill in Carlisle, England, United Kingdom.

The Customer Service Team Lead
- Betting Shop Growth & Training role at William Hill is now open for applications in Carlisle, England, United Kingdom.

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