Clerk Typist, Specialist Surgical Care

Job Summary

Clerk Typist, Band 2 – 37.5 hours per week (Monday – Friday) based at Cumberland Infirmary, Carlisle. This position supports the Specialist Surgical Collaborative, providing patient‑focused administrative support to Consultants, Specialist Doctors and Nurse Practitioners across Cumbria.

• Act as the first point of contact for patients, ensuring a professional, patient‑focused approach.
• Provide high‑standard administration support to the clinical team.
• Liaise with other departments, patients, NHS Trusts and external agencies.
• Type professionally and efficiently, achieving 50–60 words per minute.

• GCSE (minimum C Grade) or equivalent, RSA Level 2 or NVQ Level 2 in Administration, or relevant typing experience.
• Competent and professional clerk typist with recent or relevant experience in a similar role.
• Ability to remain calm under pressure and manage a busy workload efficiently.

• Good communication and interpersonal skills.
• Ability to work as part of a team.
• Able to use initiative appropriately.
• Able to prioritise work to meet deadlines.
• Capability to maintain high standards of work.

• Medical terminology knowledge.
• Microsoft Office proficiency.
• Audio typing experience.
• Clerical or office‑based work experience.

• Flexible approach to working patterns.
• Willingness to undertake training and development.

• 27‑day holiday scheme, rising to 33 after 10 years.
• Flexible working scheme.
• NHS discounts.
• Salary sacrifice schemes including lease cars and Cycle to Work.
• Competitive NHS pension scheme.
• Vivup – a free, confidential counselling and information service.

Band 2 – £24,465 per annum (pro rata). Permanent, full‑time.

Cumberland Infirmary, Newtown Road, Carlisle, CA2 7HY
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Disability Confident Scheme or Armed Forces Covenant applicants who meet all essential criteria will be guaranteed an interview. If sufficient responses are received this post may close earlier than the closing date; please apply promptly.

Candidates shortlisted for interview will be notified via email to log on to their Trac account and select an interview time, usually within two weeks of the closing date.

This appointment requires a DBS check. The cost is met by the successful candidate, deducted from salary over a four‑month period or paid one‑off.

North Cumbria Integrated Care NHS Foundation Trust

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