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On-site 2nd Line IT & UC Support Engineer
Job in
Carlisle, Cumbria County, CA1, England, UK
Listed on 2026-07-21
Listing for:
Global 4 Communications Ltd
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Global 4 Communications Ltd in Carlisle, Cumbria invites applications for a 2nd Line Technical Support Engineer. This on-site role connects 1st line triage with deep infrastructure support, owning complex incidents related to data, broadband and UCaaS.
You will resolve escalated issues, coordinate with carriers and vendors, monitor alerts, and mentor junior staff while striving to meet strict SLAs and deliver robust support documentation.
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