ICT Apprentice
Listed on 2026-10-10
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IT/Tech
IT Support, Technical Support, HelpDesk/Support
Employment Type: Full-time, Apprenticeship
Are you passionate about IT and looking to kick-start your career in the technology industry?
An exciting opportunity has arisen for an enthusiastic and motivated IT Support Apprentice to join an established IT services business based in Carlisle.
This is a fantastic opportunity for someone who is eager to learn, develop their technical skills and gain valuable hands-on experience in a professional IT environment. You will work alongside an experienced team and receive dedicated mentoring and support to help you achieve your career goals.
You will become an essential part of the team, supporting customers with a wide range of IT-related tasks while working towards your Level 3 Information Communication Technician qualification.
Key Responsibilities
As an IT Support Apprentice, your typical day may include:
- Monitoring and supporting customers through a ticketing system, including escalating issues to senior team members where appropriate.
- Configuring hardware and software to meet customer requirements.
- Diagnosing and troubleshooting monitor, computer and network issues.
- Supporting customers with IT queries and technical problems.
- Setting up and maintaining secur...
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