Delivery Team Trainer

Delivery Team Trainer  Carlisle
Help new Evri couriers get started with local support!
Were hiring  Fixed Term Delivery Team Trainer's  at our  Carlisle  Delivery Unit to help new self-employed couriers feel confident from Day 1.
This role is ideal if youre local to  Carlisle , confident using smartphone apps and enjoy helping people.
Pay:  £28000 plus benefits

Location:

Carlisle

Hours:

Full-time hours any 5 days over 7 Monday to Sunday

Start date:

Immediate starts through to Jan 2027

Contract:

Fixed term, full time contracts.
What youll do as a Delivery Team Trainer
Youll be the friendly face who helps new couriers get off to a strong start.
Welcome new self-employed couriers when they arrive at the Delivery Unit.
Help them set up and use the courier delivery app.
Show them how to scan, load and prepare for their first deliveries.
Introduce them to key local contacts, including the  EVRi Business Partner  and  Territory Manager .
Support Day 1 onboarding and answer practical questions.
Help organise a manageable first parcel load so new couriers can build confidence.
Act as a positive coach and support person during the onboarding experience.
You dont need courier experience if you have the right attitude and confidence with people. This could suit you if you have experience in:
Customer service, retail or hospitality.
Warehouse, logistics or delivery environments.
Training, coaching, mentoring or team support.
Helping people use apps, phones or workplace systems.
Local part-time work where reliability matters.
Youll need to be:
Confident using smartphones and apps.
Friendly, patient and clear when explaining things.
Organised and able to support more than one person at a time.
Reliable and able to attend the Delivery Unit at agreed times.
Comfortable in a fast-moving operational environment.
Local to  Carlisle  or able to travel there easily.
What we offer
Training and guidance before you support new couriers.
A practical, people-focused role where no two days are the same.
Valuable experience in onboarding, coaching, operations and logistics.
The chance to make a visible difference to new courier confidence and Day 1 success.
Every successful courier starts somewhere, and you'll be the person helping them take that first step. If you're passionate about people, love helping others develop confidence, and want a role where you can see the impact of your work every day, we'd love to hear from you.
Apply today and help create exceptional Day 1 experiences for our couriers!