Technical Services Manager

Overview

Location:

Cumberland Infirmary, Carlisle.

Hours:

Full Time. Shift Pattern:
Monday – Friday, with flexibility to support operational requirements.

Mitie is seeking a Technical Services Manager to lead the delivery of Hard FM and Estates services at Cumberland Infirmary, ensuring the safe, effective and compliant operation of critical building services across the site.

• Lead and manage the Estates and Hard FM function, providing direction and support to up to four direct reports at Supervisor and Manager level.
• Ensure the successful delivery of planned preventive maintenance (PPM) and reactive maintenance activities in line with contractual requirements and service specifications.
• Develop and implement a proactive maintenance strategy to maximise asset performance, reliability and compliance across the estate.
• Monitor operational performance, ensuring all maintenance activities are completed safely, on time and to the required standards.
• Build strong relationships with key stakeholders, supporting continuous service improvement and maintaining high levels of customer satisfaction.

• Proven experience in a senior Estates, Technical Services or Hard FM management role.
• Strong knowledge of building services, estates maintenance and Hard FM operations within a complex environment.
• Demonstrable experience managing operational teams, budgets and service delivery performance.

• Excellent leadership and people management skills with the ability to motivate and develop high-performing teams.
• Strong organisational and planning abilities, with experience managing multiple priorities and operational demands.
• A proactive approach to problem solving and continuous improvement.
• Outstanding written and verbal communication skills with the ability to engage effectively with clients, colleagues and stakeholders.
• A sound understanding of compliance, health and safety, and statutory obligations within an Estates or Facilities Management environment.

• Opportunity to lead a critical Estates and Hard FM operation within a busy healthcare environment.
• Ongoing professional development and career progression opportunities within one of the UK's leading facilities management organisations.
• The chance to make a tangible impact on service delivery, operational excellence and patient experience.