Mercedes-Benz Assistant Parts Manager Parts

Mercedes-Benz Assistant Parts Manager

Job title: Mercedes-Benz Assistant Parts Manager

Location: Carlisle

Hours: Full Time

Join Ciceley Commercials Ltd at our Carlisle dealership as an Assistant Parts Manager. This role demands strong leadership, communication, and problem‑solving skills to ensure efficient, high‑quality service delivery. You will directly support the Aftersales Manager in day‑to‑day running of the Parts department, serving general public and trade customers and supplying our own workshop.

• Receiving and picking of orders
• Carry out daily/weekly stock checking
• Ensure parts store is kept tidy and organised
• Assist with pre‑picking of parts for the workshop
• Assist and supervise other team members
• Plan efficient van delivery routes through use of company resources
• Drive sales to meet targets
• Develop and motivate the Parts team through use of KPI’s
• Ensure excellent customer service to both retail and trade customers
• Assist the Aftersales Manager with daily operations
• Ensure compliance with current regulations

• Practical experience in an After Sales environment
• Good verbal and written communication skills
• Can demonstrate a ‘can do’ positive attitude and problem‑solving ability
• Demonstrate leadership skills through effective delegation and team spirit
• Work well under pressure
• Enthusiastic and dedicated approach to work
• Organised work ethic
• Safe and responsible work manner
• Reliable and punctual
• Full UK Driving Licence

• Additional days holiday following 5 years’ service (max 3 days)
• Cycle to Work Scheme
• Travel and Lifestyle Discount Membership
• Friendly team environment
• Company Pension Scheme
• Initial Mercedes‑Benz product training provided
• Regular ongoing training with Mercedes‑Benz
• Company Pension
• On‑site parking

• Possesses commercial awareness and can understand the bigger picture when making decisions
• Strong interpersonal and mediation skills to communicate calmly and effectively
• Can analyse data, identify issues, and develop practical solutions to service challenges
• Contributes to strategic planning and implementation of organisational goals

To apply for this position please submit your CV.

Job Type: Permanent
Work Location: In person

Ciceley Commercials Ltd is an award‑winning Mercedes‑Benz Commercial Vehicle Dealer with sites in Blackburn, Bolton, Carlisle, and Dumfries. Established over 50 years ago, we employ over 240 people and provide a family‑run environment that supports growth and development.

Safety is a priority. Candidate communications use secure, approved methods only.