Sales Assistant​/Driver

Sales Assistant/Driver – Dulux Decorator Centre, Carlisle

Job Purpose

You will play a key role in the success of your store by collaborating with in‑store colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. You will help maximise the sales and market share of Akzo Nobel products and accessories in your store, and will carry out customer deliveries to homes and businesses.

This is a part‑time role (30 hours per week) and you need to be available to work shifts between 7 am and 5 pm, Monday to Friday, with occasional Saturday shifts (8 am to 12 pm) on a rotational basis.

• Play an active part in engagement planning & monthly store meeting sessions.
• Ensure customers receive a warm welcome, an informed conversation & personalised proposal.
• Use our client‑service tools to ensure a consistent customer experience.
• Support your store’s monthly customer contact plan.
• Follow the merchandising plan to restock the shop floor.
• Load the van & plan delivery routes.
• Develop your skills & encourage colleagues to do so using our training tools.

• Proven experience in a customer‑service/retail role.
• Valid driving licence.
• Enjoys a collaborative working environment where supporting colleagues is key.
• Calm under pressure.

• Excellent communication, customer‑service & interpersonal skills.
• Well‑organised & with an eye for detail.
• Enjoys ongoing coaching & support to advance career & build skills.

• 25 days holiday pro rata, excluding bank holidays.
• Great Company pension.
• Income protection.
• Staff discount at Dulux Decorator Centre stores.
• Employee Assistance Programme.
• Employee Life Assurance.
• Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more.

We are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We embrace diversity and treat all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age or disability.