Vehicle Administrator; FTC

About us:

We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Sales Administrator at Carlisle Nissan Renault. This role supports the day-to-day running of our operational department by providing high-quality administrative support to our Sales Executives in our busy division.

6‑Month Fixed Term Contract

37.5 hours per week, Monday to Friday

Up to £26,250 (depending on experience)

• Liaising with all relevant departments to add newly purchased vehicles to our stock records quickly and without error
• Maintaining stock records ensuring they are accurate and up to date
• Ensuring we have all the correct vehicle documents (V5, MOT history, Service history, etc.) and that they are recorded and filed securely
• Taxing all sold vehicles prior to customer delivery
• Creating sales invoices promptly following a sale, ensuring that all the information matches the customer order form
• Checking the vehicle sales documents and ensuring we have received payment before releasing the vehicle to the customer

• Previous experience in an administrative role is essential
• Strong attention to detail and excellent organisational skills
• A proactive, can‑do attitude with the ability to work effectively in a fast‑paced team environment
• Strong interpersonal and communication skills
• Experience using Kerridge/Pinewood is an advantage, but not essential – full training will be provided

This role requires strong administration skills and prior demonstrable experience in a similar role. You must be an excellent communicator with a professional telephone manner, and have the ability to build effective relationships with key stakeholders. You will be highly motivated, enthusiastic, and have a strong desire to provide exceptional customer experiences and to go the extra mile.

It’s essential that you are computer literate and proficient in using Microsoft Office, including Excel and Word. Previous experience using Kerridge/ADP would be highly advantageous. You must be able to demonstrate an ability to work successfully as a team player as well as manage your own workload.

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments

• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Optional critical illness cover for peace of mind during life's most challenging moments

• MyView Pay Now – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection

• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• Beyond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from…