Sales Colleague

8-15 hours per week, with flexibility to work additional hours. £12.71 per hour plus an average bonus of £0.89 per hour (raising to £13.01 upon successful completion of the probation period).

As a Retail Sales Colleague you don't need in-depth knowledge of tech before you join the team. All new colleagues attend a two to three day induction, either virtually or at our academy in Fort Dunlop, Birmingham, to gain valuable skills and knowledge for selling, serving and supporting customers.

Our Sales Colleagues work flexibly across our opening hours, which typically includes Saturdays and Sundays. Stores are open 7 days a week generally between 9 am and 8 pm, but may vary locally.

As part of this role, you’ll be responsible for:

• Asking the right questions to match customers with products.
• Making every customer interaction memorable.
• Offering support services such as delivery, installation, recycling and payment options.
• Contributing towards the overall sales performance of the store.
• Working across different departments and product ranges.
• Supporting the running of the store by completing operational tasks.

Key attributes you need:

• Approachable and friendly.
• Keen to learn about the latest technology.
• Comfortable achieving personal sales, service and customer experience targets.
• A strong team player, confident working across all parts of the store and winning as a team.

In addition to £12.71 per hour plus a bonus, employees receive:

• Monthly performance‑related bonus.
• Product discounts on the latest tech.
• A range of wellbeing initiatives.

You will also receive 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme (for permanent colleagues).

We encourage you to develop your career with ongoing training and support from your manager, and we offer flexible scheduling to fit your commitments.

We are committed to inclusion and diversity. If you need assistance during the application process, please email