Retail Assistant Manager

About

The Role
What youll be doing:
Working with the Store Manager, youll share joint responsibility for the day to day running of the store
You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu
Youll be leading by example, co-managing a small team of between 4 - 6 members of staff
Youll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets
With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice
What youll need - skills and experience:
Proven experience in a retail customer service orientated or sales environment
Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment
Youll have practical experience / knowledge of some or all of our product range
Proven ability to sell some or all of our product range
Proven ability to deliver excellent customer service to all of our customers
Proven experience in achieving sales targets
You'll be a confident, enthusiastic team player
Your personal skills should include accuracy and numeracy as well as basic computer literacy
Youll possess a high degree of self motivation and a can-do attitude
Youll demonstrate a desire to succeed both individually and as co-leader of the team
Benefits
What youll get in return for your commitment:
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Staff Discounts
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Healthcare Cash plans
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A company pension scheme
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Life Cover
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Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
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Discounts on 100s of high street & online brands including restaurants, holidays, and shopping
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Role specific training and development
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Proactive promotion of internal candidates
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Paid Breaks
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Free Tea & Coffee