Aftersales business development executive

Company Description

Ciceley Commercials Ltd is a family-owned Mercedes-Benz Van and Truck dealership that has been supporting customers with their commercial vehicle needs for over 50 years. Founded in 1972 as the first Mercedes-Benz franchise in the Lancashire area, the company has expanded to operate dedicated sites in Blackburn, Bolton, Carlisle, and Dumfries with a team of over 240 employees. Ciceley Commercials prioritizes customer satisfaction with tailored commercial vehicle solutions, 24/7 service centers, and round-the-clock roadside assistance, ensuring businesses stay mobile.

Maintaining a strong family business ethos, the company takes pride in being a trusted business partner for its clients, providing expert support for both vehicles and fleet management.

This is a full-time, on-site role based in Carlisle for an Aftersales Business Development Executive. The primary responsibilities include identifying and pursuing new business opportunities, generating leads, managing client accounts, and building long-term relationships. The role will also involve communicating with customers, understanding their commercial vehicle needs, and providing tailored solutions to grow the aftersales business. The candidate will actively collaborate with internal teams to enhance customer service and maximize the efficiency of aftersales operations.

• Proven expertise in New Business Development and Lead Generation
• Strong skills in Business and Account Management
• Excellent Communication and interpersonal abilities
• Proactive, goal-oriented mindset with problem-solving skills
• Familiarity with the commercial vehicle industry is advantageous
• Ability to work on-site in Carlisle
• Full driving license is preferred