Transport Coordinator

Reed Business Support Lancaster and Cumbria are currently exclusively representing our client based in Carlisle with the recruitment of a Transport Coordinator role due to an internal promotion within the team.

• Location:
  
  Carlisle
• Job Type: Full-time, Office-based
• Hours:
  
  Monday – Friday, 40 hours per week (rolling shift pattern changing on a weekly basis – earliest start time for shift is 07:30am latest is 08:30am)
• Salary: £30,000 - £32,000 per annum + Excellent Benefits

The transport Coordinator will play a crucial role in planning and managing transport solutions across the business. This position is ideal for someone with experience in transport or logistics planning, looking to advance their career in a dynamic and supportive environment.

Day-to-day of the role:

• Efficiently plan and allocate daily multi-site collections and deliveries, ensuring successful completion.
• Monitor load status and communicate through the network to ensure transport meets customer deadlines.
• Respond promptly to stock readiness and collaborate with the customer service team to meet special requests and orders.
• Manage notifications for bookings and late deliveries, and retrieve customer PODs as needed.
• Handle transport-related complaints, including reporting, processing, and follow-up.
• Build and maintain professional relationships with customers, hauliers, and suppliers.
• Analyse and interpret delivery data to produce KPI reports for internal and external stakeholders.
• Review and monitor daily transport costs for each site, ensuring cost-effective planning.
• Maximise load utilisation across sites and develop processes to enhance future delivery operations.

Required Skills & Qualifications:

• Proven experience in transport or logistics planning, or as a transport planning administrator.
• Excellent communication skills, both verbal and written.
• Proficiency in Microsoft Office and experience with transport planning tools.
• Strong analytical skills for reviewing delivery data.
• Ability to solve problems and work under pressure in a busy environment.
• High level of organisational skills, attention to detail, and administrative experience.
• Customer-focused attitude with flexibility.
• Experience with Paragon Planning & routing tool (advantageous but not essential).
• Understanding of drivers' working time directives (advantageous but not essential).

Benefits:

• 31 days holiday (inclusive of Bank Holidays).
• Company sick pay.
• Cycle to Work Scheme.
• Confidential 24/7 well-being support.
• Company-provided Life Assurance policy.
• Funded learning and career development opportunities.
• Discounted rates on a range of company products
• Access to an employee benefits portal with exclusive deals and discounts on hundreds of high street brands, utilities, eating out, and more.

Please apply now for immediate consideration. Interviews will be conducted as soon as suitable candidates are sourced.