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• Designing and implementing tests (manual and automated) to verify product functionality, performance, and security.
• Identifying defects and areas for improvement in products or services.
• Analyzing test results and documenting findings.
• Ensuring products meet industry standards, regulatory requirements, and user expectations.
• Collaboration and Communication:
• Working closely with development teams to understand requirements and address issues.
• Collaborating with product management and customer support teams to understand user needs.
• Communicating quality findings and recommendations to stakeholders.
• Process Improvement:
• Identifying and analyzing root causes of quality issues.
• Proposing and implementing solutions to improve processes and prevent future defects.
• Tracking and reporting on progress in resolving product issues.
• Other Responsibilities:
• Developing and maintaining test documentation.
• Performing regression testing to ensure changes don't introduce new issues.
• Participating in product design reviews.
• Keeping up-to-date with industry standards and best practices.
• In some cases, may be involved in monitoring customer interactions (e.g., call center quality analysis).

Entry level

Part-time

Quality Assurance

Industries: IT Services and IT Consulting

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Salary: $75,000.00-$