Systems Analyst - SAP SD

The SAP SD Analyst will be responsible for supporting, enhancing, and optimizing the Sales and Distribution (SD) processes within an SAP S/4

HANA environment. This role has a strong focus on end-to-end Order-to-Cash (O2C) processes.

The ideal candidate has strong functional SD knowledge, understands inventory and logistics integration points, and works effectively with cross-functional teams including Supply Chain, Customer Service, Finance, and Warehouse Operations.

• Provide day-to-day support for SAP SD processes including sales orders, deliveries, billing, returns, pricing, ATP, and credit management.
• Configure and maintain SAP OTC modules including Sales & Distribution, Rebates, Contracts, and Pricing.
• Support integrations with related SAP modules, particularly Finance (FI/CO), Materials Management (MM), and Supply Chain.
• Troubleshoot and resolve SD-related issues impacting order processing, billing, and customer fulfillment.
• Support and monitor integration with My Medi Set  app for inventory visibility, replenishment, and item-level tracking.
• Analyze and resolve inventory discrepancies across S/4
  
  HANA, My Medi Set , and SAP EWM.
• Partner closely with Customer Service, Supply Chain, Finance (FICO), and Warehouse Operations to support O2C and fulfillment processes.
• Coordinate with ABAP and integration teams (CPI/PI/PO, IDocs, APIs) to support interfaces and enhancements.
• Participate in SAP releases, upgrades, and enhancement projects.
• Lead or support unit testing, integration testing, UAT, and production cutovers.
• Maintain process documentation, configuration documentation, and test scripts.
• Act as a bridge between technical and non-technical teams, translating business requirements into technical specifications.
• Create and maintain comprehensive documentation, including business requirements, system configurations, test scripts, and user guides.
• Other duties as assigned.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in information systems, Business, Supply Chain, or related field.
• 5+ years of hands‑on experience as an SAP SD Analyst.
• Strong experience with SAP S/4
  
  HANA SD configuration and support.
• Solid understanding of SD integration with Inventory Management, FICO and SAP EWM.
• Knowledge supporting third‑party systems (Salesforce, My Medi Set  or similar) via interfaces.
• Knowledge of Order‑to‑Cash processes and inventory lifecycle.
• Ability to analyze issues across multiple systems and identify root causes.
• Familiarity with project management tools (e.g., Jira, MS Project, or Smartsheet) and methodologies (Agile, Waterfall).
• Experience in medical device, life sciences, or regulated industries.
• Familiarity with SAP EWM concepts (inbound/outbound deliveries, warehouse tasks).
• Experience with SAP CPI / PI / PO, IDocs, or API‑based integrations.
• SAP SD Configuration & Troubleshooting
• Strong analytical and problem‑solving skills
• Excellent communication and documentation skills
• Ability to work cross‑functionally and manage multiple priorities
• Excellent written and verbal communication skills to communicate with customers, team members, external data providers, and management.
• Demonstrated ability to handle multiple assignments with attention to detail.

• Strong analytical and problem‑solving abilities
• Excellent communication skills, with the ability to articulate complex technical concepts to non‑technical stakeholders
• Ability to work independently and collaboratively in a fast‑paced environment
• Ability to keep up with current technology trends to assess and make recommendations on processes,…