Supplier Quality Manager

Supplier Quality Manager

Company: Nice/Speaker Craft Audio Solutions

Location: Onsite in Carlsbad, CA or Olive Branch, MS

Employment type: Full-time

Seniority level: Mid-Senior level

Job function: Quality Assurance
Industry: Computers and Electronics Manufacturing

The Supplier Quality Manager will coordinate the following activities of the quality department to meet the quality system requirements.

$105,000 – $130,000 per year

• Communication with suppliers regarding product failure, root cause analysis, and corrective actions.
• Monitoring supplier performance, managing and communicating monthly scorecards and requesting actions as needed.
• Coordinate segregation of non‑conforming product, resolution of issues, and material disposition at Distribution Centers (MRB).
• Coordinate with Technical and Customer Service Departments to record and address Customer Complaints.
• Support our Quality Management System internal audit process.
• Hold regular meetings with functional teams by business units (i.e., Technical Service, Engineering, PLM, and VAS center) to address product issues related to Complaints and Non‑Conforming product.
• Coordinate, schedule, and perform supplier audit schedules, documentation, and manage the approved supplier list.
• Support Vendor & New Product Qualification process.
• Manage our Supplier Corrective Action Process (SCAR).
• Develop quality standards, procedures, inspection plans, etc., and support our QMS continuous improvement.
• Support Engineering with product and process changes validation.
• Other duties as assigned.

• Minimum 5 years' experience as a Senior Quality Engineer or Quality Manager in a manufacturing environment.
• Bachelor's degree in Engineering, Quality Management, or a related field (Master's preferred).
• Strong computer skills, including Microsoft applications (Excel, Word, PowerPoint, etc.).
• Demonstrated problem‑solving ability gained through at least 3-5 years of progressively complex quality situations.
• Strong working knowledge of DOE, SPC, and Corrective Actions Processes.
• Knowledge of Six Sigma and Lean.
• Proficient in quality methods such as APQP process used to achieve best‑in‑class product and process performance.
• Strong organizational and communication skills.

• Experience with ISO 9001 required; internal or lead auditor preferred.
• Knowledge of manufacturing processes including electronic (SMT), injection molding, machining, or complex assembly.
• Strong analytical skills to identify the source of problems and propose solutions.
• Ability to multi‑task and meet deadlines.
• Demonstrated time management skills.
• Ability to motivate, coach, and teach others.
• Advanced written and verbal communication skills; detail‑oriented and strong organizational skills.
• Strong ability to adapt to changing priorities and work with a sense of urgency.
• Proven ability to multi‑task, set project priorities, and establish department/discipline goals and objectives for self.
• Bilingual (English/Spanish) preferred.

• Required to sit, talk, or hear; frequently required to use hands to grip or feel; and occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl.
• Vision and depth perception suitable for use of a computer, printer, phone and keyboard.
• Manual dexterity suitable for use of a computer.
• Sufficient personal mobility and physical reflexes which permits the employee to work in an office setting.
• Ability to walk and/or climb 5% of the time comfortably, with or without reasonable accommodation.
• Ability to sit at a computer for 90% of the time comfortably, with or without reasonable accommodation.
• Light to moderate lifting.

• Must be comfortable working in an office environment to include moderate noise levels.
• The working area is primarily in an open office setting with reasonable lighting and controlled temperatures.

The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job. Job incumbents are expected to perform other duties necessary for the effective operation of the position, department, or the business.