Automotive Sales Professional - Premier Automotive Kia

Kia of Carlsbad is looking for motivated, professional, and customer-focused Automotive Sales Professionals to join our growing team.

We are looking for more than someone who can simply sell a car. We want sales professionals who understand that today's customer expects fast communication, knowledgeable guidance, consistent follow-up, and an exceptional experience from the first phone call or internet inquiry through delivery and beyond.

Kia offers one of the most diverse and exciting vehicle lineups in the industry, including popular models such as the Telluride, Sportage, Sorento, K4, K5, Carnival MPV, EV4, EV6, and EV9
, along with a growing selection of hybrid, plug-in hybrid, and all-electric vehicles.

Whether you already have automotive sales experience or are looking for an opportunity to build a career in the industry, we are looking for people who are competitive, coachable, comfortable with technology, and willing to follow a proven sales process.

If you are motivated by performance and enjoy working with people, we want to hear from you.

• Assist customers through the entire vehicle purchase process, from initial contact through vehicle selection, demonstration, negotiation, delivery, and follow-up.
• Respond quickly and professionally to internet leads, phone calls, text messages, and showroom customers.
• Maintain consistent and persistent follow-up with prospective and previous customers.
• Send personalized vehicle walk-around videos to customers to showcase inventory, answer questions, and create a more personal buying experience.
• Utilize phone, text, email, and video communication to engage customers and generate appointments.
• Work your CRM every day, maintain accurate customer notes, complete assigned tasks, and keep your sales pipeline organized.
• Confirm appointments and maintain communication with customers before their dealership visit.
• Conduct professional vehicle demonstrations and test drives while maintaining strong product knowledge.
• Develop a strong understanding of Kia models, trim levels, technology, safety features, hybrid and EV options, incentives, and available programs.
• Educate customers on Kia's technology and vehicle features and confidently demonstrate how those features can meet their individual needs.
• Build value in both the vehicle and the dealership experience rather than relying solely on price.
• Work closely with sales managers to structure opportunities and maximize every customer interaction.
• Follow dealership sales processes consistently, including manager introductions and proper customer handoffs.
• Maintain communication with customers after delivery to ensure satisfaction, generate repeat business, and earn referrals.
• Prospect for additional business through previous customers, unsold customers, referrals, and outbound communication.
• Participate in ongoing sales meetings, product training, and process training.
• Represent Kia of Carlsbad professionally both in person and through all forms of digital communication.

• Automotive sales experience is preferred, but we are willing to train the right candidate.
• Strong communication and relationship-building skills.
• Comfortable communicating with customers by phone, text, email, and personalized video.
• Ability to follow a structured sales and follow-up process.
• Strong work ethic and willingness to actively prospect for business rather than simply wait for showroom traffic.
• Organized and disciplined with CRM usage and daily follow-up.
• Competitive, goal-oriented, and motivated by performance.
• Professional appearance and communication skills.
• Ability and willingness to learn Kia's vehicle lineup, technology, features, and available electrified options.
• Ability to confidently demonstrate vehicle features and explain them in an easy-to-understand way.
• Coachable attitude and willingness to continually improve.
• Dependable, accountable, and able to work effectively in a fast-paced, team-oriented dealership environment.
• Bilingual abilities are a plus, but not required.

At Kia of Carlsbad
, we are building a sales culture centered around accountability, process, customer experience, and growth.

Our sales team is provided with the tools, inventory, technology, training, and management support needed to succeed. We believe successful sales professionals aren't built by simply waiting for customers to walk through the door. They are built through strong processes, consistent follow-up, effective communication, product knowledge,…