Security Officer II

** Security Officer**
* ** Hourly Rate**: **$21.00 per hour**  + Plus, an additional $2.00 evening shift differential and $3.00 overnight shift differential
* ** Position**:  Position will differ between Security Officer II, and Security Officer III – depending on experience.
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* Location:

** Carlsbad, CA
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* Work Hours:

** We have multiple and flexible work hours/shifts available. Must be able to work varying hours including weekends, holidays, and fill in for callouts as needed.
* Great company and work environment!
* Professional development opportunities!
* You’ll be provided with training to be successful.
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* Job Responsibilities:

*** Maintains vigilance for unusual or suspicious individuals or situations
* Monitors and operates the surveillance, access control, and intrusion detection equipment and ensures its functionality by promptly reporting issues and getting those resolved at the earliest
* Learns and stands any of the assigned posts, which includes foot-patrol and standing outdoors for long periods of time
* Responds to emergency situations; administers first-aid as required
* Assists in evacuation and crowd control in the event of an emergency
* Responds to fire, safety and security alarms following set protocols
* Acts as a trusted point of contact for personnel, students, vendors, and the public
* Maintains vigil and patrols the campus while providing a visible presence
* Informs management on safety and security related matters, utilizing logs, email and verbal reports
* Directs and/or escorts visitors and vendors as needed
* Assists in special events and tours organized at/by the institute
* Logs observations regarding security, safety and maintenance related issues
* Contacts/coordinates with local law enforcement agencies when necessary
* Operates emergency equipment as needed
* Able to stay focused, attentive, alert and engaged at all times
* Listens and communicates calmly, effectively, and courteously in both emergency and non-emergency situations
* Employs good judgment and sound decision-making at all times
* Other duties as assigned
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* Required Competencies:

Knowledge, Skills & Abilities:
*** Intermediate computer skills, including experience with current Microsoft applications (e.g. MS Excel, Word, Outlook, PowerPoint etc.)
* Ability to learn and adapt to new software applications (used in physical security operations)
* Aptitude in learning how to do basic troubleshooting while operating/monitoring surveillance, access control and intrusion detection equipment
* Ability to write and type clear and concise reports
* Good comprehension ability and logical thinking
* Ability to operate security communication equipment
* Ability to act with urgency and calm in an emergency situation
* Excellent judgment aptitude with a solid ability to detect imminent or looming threats
* Ability to identify and resolve conflicts in an effective manner
* Basic problem-solving skills including identifying, understanding and resolving the problems
* Ability and willingness to follow standard operating procedures
* Excellent communication skills including effective listening skills
* Polite and courteous demeanor
* Ability to adapt to rapidly evolving situations and priorities
* Ability to maintain confidentiality of information
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* Education & Experience:

*** High school diploma or general education degree (GED); and one to three years related experience and/or training; or equivalent combination of education and experience
* Willingness to work any shift and any days, including weekends
* Demonstrated ability to create positive and professional interactions and maintain a good working relationship with colleagues
** Required Certificates, Registrations & Licenses:
*** Must obtain/renew California Security Guard License (at the time of hire)
* Must obtain/renew First Aid certification (immediately after hire)
* Cardio-Pulmonary Resuscitation and Automated External Defibrillation (CPR & AED) certification
* Must hold an active Driver’s License
** Desired/Preferred:
*** Ability and willingness to document process-flow diagrams and standard operating procedures
* Proficiency in MS excel
* Knowledge and experience in root cause analysis and…