LEGOLAND CA Overnight Security Guard PT

Join to apply for the LEGOLAND CA Overnight Security Guard PT role at Merlin Entertainments

USD $19.75 / hour

Maintain a safe and secure environment for guests and Employees (MCs), while observing all Safety and Security procedures.

• Provide a high level of customer service to all MCs and guests while ensuring safety and security compliance throughout the Resort.
• Complete injury/incident reports.

• Operations:
  Maintain access control and patrol both hotels and surrounding areas.
• Respond to calls for service including disturbances, lost children, intoxicated/disorderly persons, lost/stolen items, theft, vandalism, on-property traffic collisions, medical incidents, fire/panic alarms, money escorts, key assists, safe assists, suspicious person reports.
• Perform safety and security checks of LEGOLAND property and other assets.
• Operate Park Dispatch Center (utilizing CAD operating system).
• Surveillance of resort utilizing CCTV system.
• Guest screening at park entrances (bag checks).
• Perform radio audits for hotel staff.
• Manage Lost & Found for hotel and perform data entry relating to Lost and Found.
• Assist in managing all hotel key inventories (e.g., cancel master keys, create new keys).
• Assist in staffing special events in hotel.
• Investigate and document instances of theft, ticket scalping, or related issues (Profit Protection team).
• Provide surveillance (both in uniform and in plain clothes).
• Deescalate situations and activate CPD when necessary.
• Provide CPR, basic First Aid, & AED use to guests and MCs when necessary.
• Record “Near Miss” incidents and enter into reporting system.
• Assist with Facility Inspections and Safety Audits.

• Excellent communication skills, reasoning, and interpersonal skills.
• Excellent phone, radio, and person-to-person communication skills.
• Prior security experience is helpful.
• Ability to remain calm under pressure and in high-stress situations.
• Must be at least 18 years of age.
• Must have a valid Driver’s License with a safe driving record.
• Must possess valid auto insurance.
• Must be willing to work weekends, holidays, and graveyard shifts.

Standing constantly, walking constantly, occasional lifting 35–50 pounds, occasional overhead 25–34 pounds, occasional twisting, bending, squatting, kneeling, pulling, wrist deviation, hand/wrist repetitions, reaching, grasping, pushing.

Color discrimination – normal; depth perception, distance vision, ability to focus; hearing – ability to consistently fulfill communication needs (alarms, phone ringing, conversation).

Temperature 16–95°F; occasional PPE; noise occasionally; driving frequently; crawl space/crapped position exposure