People and Culture Administrative Assistant

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Your West Coast home away from home. Rolling foothills and postcard-worthy views of sun and surf surround our idyllic Residence Club, where families and pleasure-seekers of all ages come to play. Tucked away in the laid-back coastal town of Carlsbad, California, just half an hour north of San Diego, it offers miles of uncrowded beaches and some of the best golf courses in North America.

Allow our pre-arrival Concierge to stock your villa’s kitchen fully, sign up for group classes in our open-air Yoga Pavilion and stay as long as you’d like.

The People & Culture Administrative Assistant provides administrative, operational, and employee experience support across all areas of the People & Culture function. This role plays a critical part in ensuring an exceptional employee experience while maintaining accurate records, supporting compliance and reporting requirements, and fostering a culture aligned with Four Seasons values. The ideal candidate is highly organized, detail-oriented, customer-focused, and able to handle sensitive and confidential information with the highest level of professionalism.

Due to the confidential nature of this position, the successful candidate must be able to maintain complete objectivity and discretion when handling employee, payroll, performance, and personnel information.

• Support the coordination and execution of learning and development programs.
• Prepare training materials, attendance sheets, name tags, and learning resources.
• Track mandatory training completion through Four Seasons and internal systems.
• Generate bi-weekly training compliance and completion reports.
• Audit and maintain:
• Training Acknowledgement Checklists
• New Hire Manager Checklists
• Service Culture Training Documentation
• Compliance training records
• Department training completion records
• Coordinate training schedules, meeting room reservations, and logistics.
• Assist with monthly training calendars and employee communications.

• Prepare and present conditional offers of employment to selected candidates.
• Process new hire transactions in Workday and monitor onboarding workflows to ensure timely completion of all required steps.
• Track and maintain…