Data Entry Clerk

We are seeking a detail-oriented Data Entry Clerk to join our team in a fast-paced, customer-focused environment. This position combines high-volume data entry, email-based customer support, and administrative responsibilities. The ideal candidate is highly organized, excels at working with detailed information, and can communicate professionally while managing multiple priorities.

If you enjoy working with data, solving customer issues, and maintaining accuracy in a structured environment, we'd love to hear from you.

• Accurately enter and maintain high volumes of alphanumeric data, including product information and part numbers.
• Manage a shared customer service inbox, ensuring timely and professional responses.
• Prioritize and organize requests from multiple customers while maintaining strong attention to detail.
• Update and maintain records using Microsoft Office applications and internal systems.
• Enter, update, and retrieve information within an ERP system.
• Provide customer support via email and inbound phone calls.
• Resolve customer inquiries and scheduling challenges with professionalism and a solution-oriented approach.
• Follow established procedures and quickly learn new processes and workflows.
• Assist with administrative duties, documentation, and general office support.
• Collaborate with team members to ensure efficient daily operations.
• Maintain accuracy and data integrity across all systems and communications.

• Previous data entry experience with strong typing speed and accuracy.
• Customer service or customer support experience, preferably in a call center, administrative, or office environment.
• Proficiency with Microsoft Excel, Word, and other Microsoft Office applications.
• Experience using ERP systems or similar business software.
• Strong written communication skills with the ability to draft professional emails.
• Excellent organizational and multitasking abilities.
• Strong attention to detail, especially when working with numbers, addresses, product information, and part numbers.
• Ability to learn new systems and processes quickly.
• Reliable attendance, punctuality, and a strong work ethic.

• Experience working with large product catalogs or extensive part number databases.
• Experience handling inbound customer calls.
• Ability to retain and apply detailed product and process information.
• Comfortable working in a focused, analytical team environment.
• Proactive, collaborative, and eager to learn.

• You take pride in producing accurate, high-quality work.
• You remain calm and professional when handling difficult customer interactions.
• You are highly organized and can manage competing priorities effectively.
• You enjoy learning new systems and adapting to changing business needs.
• You are dependable, accountable, and committed to delivering excellent customer service.

This is a Contract to Hire position based out of Carlsbad, CA.

The pay range for this position is $22.00 - $24.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance…