Teller, Customer Service​/HelpDesk

Teller

Are you passionate about the banking industry and delivering quality customer service? Ready to join a company that truly values and appreciates you? If so, become the face of Pioneer Bank in Carlsbad, NM as a Teller
! This full‑time banking position typically works Monday through Friday from 8 AM to 5 PM, with some half‑day Saturdays when needed.

As our Teller, you'll earn a competitive wage of $16 – $18 an hour
, plus incentives for balancing drawers and passing training classes. But that's not all! We also provide amazing benefits and perks
, including:

• Medical, dental, vision, and life insurance
• 401(k)
• Paid time off (PTO)
• Paid holidays
• Tuition reimbursement

Since 1901, Pioneer Bank has been dedicated to making a positive difference in the lives of those who work, bank, and invest with us. We are a community‑focused bank committed to building strong relationships with our customers and supporting the growth and prosperity of our local communities. We pride ourselves in our excellent workforce, which we show appreciation for through great benefits and a supportive, close‑knit team environment.

At Pioneer Bank, we offer a career that combines excellence, recognition, and a fantastic workplace culture!

As our Teller, you'll play a crucial role in delivering top‑notch customer service and ensuring smooth financial transactions. Your day will involve processing savings and checking accounts, loan transactions, and cashing checks. You'll be responsible for maintaining accurate account records and balancing your cash drawer daily. You'll also handle ATM machine balances, cross‑sell bank services, and receive payments for various loans.

Your ability to identify sales opportunities and make professional referrals will contribute to our team's success. Each interaction with a customer is an opportunity to represent Pioneer Bank with courtesy and professionalism, ensuring prompt, efficient, and accurate service. Whether you're explaining account options or processing transactions, your role will be vital in building strong relationships with our customers!

• High school diploma or equivalent
• Physical ability to stand for extended periods when providing customer service
• Ability to use a computer keyboard and a 10‑key calculator by touch
• Ability to relate and empathize with others while maintaining a friendly, cheerful demeanor
• Ability to read and legibly write up documents for customers
• Strong communication and interpersonal skills
• Basic computer skills

Having at least 1 year of relative job experience is a plus!

If you think this banking job is a fit for what you are looking for, great! Applying is a snap. Simply fill out our initial 3‑minute application
. We're excited to meet you!